Advanced Plumbing & Rooter Service
Livermore, CA
General Business Queries
Are there any additional fees I should be aware of?
When considering Advanced Plumbing & Rooter Service, it's essential to be aware of potential additional fees. A notable charge is a 3% credit card convenience fee applied to payments made via credit card[0]. It's advisable to inquire about payment methods during your appointment setup to avoid unexpected fees. If you have further questions or need assistance, don't hesitate to contact Advanced Plumbing & Rooter Service directly. We are committed to providing transparent and reliable service to meet your plumbing needs.
Can I change my service appointment after booking?
Yes, you can change your service appointment after booking with Advanced Plumbing & Rooter Service. Our customer-centric approach ensures flexibility to accommodate your changing schedule needs, reflecting our commitment to excellent customer service. If you've successfully scheduled an appointment, you can reach out to our office to modify your booking. This flexibility is an extension of our dedication to providing a convenient and satisfactory experience for all our clients. It's best to contact us as soon as possible to ensure availability for your preferred new time slot.[0]
Can I request a specific technician for my service?
Yes, at Advanced Plumbing & Rooter Service, you can request a specific technician for your service. Our customers frequently appreciate and request technicians by name, such as Vernon, who is known for his expertise and quality of work[1]. Repeatedly, clients express satisfaction with the flexibility and professionalism shown by our team members like Vernon, who is described as "excellent" and efficient[0]. Feel free to specify your preferred technician when scheduling your next appointment with us!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIMTVHam5BRRAB!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICH15GjnAE%7CCgwIl5_-tgYQyKXexgE%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURkM3RIaml3RRAB!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDd3tHjiwE%7CCgwItKnlrgYQuJampQI%7C?hl=en-USDo you offer any discounts or packages?
At this moment, I couldn’t locate specific information on discounts or packages offered by Advanced Plumbing & Rooter Service in the provided documents. However, many customers have praised the company for offering fair and reasonable pricing along with various repair options that cater to personal budgetary needs[0]. For detailed information, I recommend contacting the company directly to inquire about their current promotions or service bundles. Please feel free to reach out to their customer service to explore any potential special offers suited to your needs!
Do you offer emergency services?
Yes, Advanced Plumbing & Rooter Service offers reliable emergency services. Our technicians are known for their prompt response to urgent situations, ensuring your plumbing issues are addressed swiftly. Customers like John S. have experienced our commitment firsthand, mentioning how our technician managed an emergency job on a late Friday night with professionalism[1]. Another satisfied client, Nestor L., praised our timely response and efficient service during their plumbing emergency[0]. We prioritize our clients’ needs and strive to provide the best service, even in emergency situations. Contact us anytime for rapid assistance!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURGbHBfVTNBRRAB!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDFlp_U3AE%7CCgwI2rimqgYQ8LHAjgI%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN6aXQzcFpBEAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICzit3pZA%7CCgwIoezqsgYQiLzRsAI%7C?hl=en-USDo you provide a warranty on the materials you use?
Yes, Advanced Plumbing & Rooter Service does provide a warranty on the materials they use and the service they provide. Customers can enjoy a peace of mind with offerings such as a year-long warranty, ensuring quality and reliability for their plumbing solutions[0]. Having a warranty speaks volumes about the company’s commitment to excellence and the confidence they have in the durability of their service and materials. In addition they are also offering a LIFETIME WARRANTY as an option on both products and services for their PLATINUM CLUB members. If you have any further questions about the membership details, or need to schedule a service, feel free to reach out to our team for assistance.
Do you provide a written estimate before starting work?
Yes, Advanced Plumbing & Rooter Service provides a written estimate before starting any work. This commitment to transparency is reflected in multiple customer reviews. For instance, Pasqual L. expressed satisfaction with the process as the technician explained the job and provided an estimated cost before commencing[0]. Another customer, Slava R., appreciated that the price was quoted before work began and found it fair[1]. This upfront pricing not only facilitates informed decision-making but also builds trust with clients. To experience this transparent service, contact Advanced Plumbing & Rooter Service today for a no-obligation estimate!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNId3ZIVnhnRRAB!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICHwvHVxgE%7CCgwI5MDYtgYQsI-8pQM%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyeUphZlRREAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgID2yJafTQ%7CCgwI6fPLkwYQiPuElgM%7C?hl=en-USDo you provide after-hours service?
Yes, Advanced Plumbing & Rooter Service provides after-hours service. We understand that plumbing emergencies can happen outside of regular business hours, and we're committed to addressing these issues promptly. Our team often stays into the evening to complete urgent repairs, as highlighted by David H., who praised our professional service for staying late into the night[1]. Additionally, Margo S. shared a similar experience, expressing gratitude for our willingness to work late on a Friday[0].
Don't hesitate to contact us for urgent plumbing needs, anytime. We’re equipped to provide efficient solutions whenever you need us.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNWOTdUeExREAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICV97TxLQ%7CCgsI6IrTqwYQoJmxGg%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURGZ2JDUWV3EAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDFgbCQew%7CCgwIkcGpqgYQqKbmoQI%7C?hl=en-USHow can I get in touch with your office?
To get in touch with Advanced Plumbing & Rooter Service, you can visit their office at 297 Rickenbacker Cir, Livermore, CA 94551, or give them a call at (925) 383-6100[0]. You may also find more details on their website, advancedplumbingandrooter.com[0].
Customers consistently speak highly of their experience. CJ Faust praised their punctuality and professionalism, saying they "showed up on time, were very consultative, friendly and finished the job on time"[1].
Feel free to reach out to them to benefit from their trusted service.
How can I schedule a service appointment?
To schedule a service appointment with Advanced Plumbing & Rooter Service, simply contact them at their convenient phone number, (925) 383-6100[0]. Their tried-and-tested process often allows for same-day appointments, as illustrated by numerous satisfied customers who praise their prompt and efficient service. For instance, Jeff R. commended their ability to secure an appointment the same day he called[1]. Don't delay in experiencing this exceptional level of service yourself. Call today to book your appointment and have your plumbing needs addressed by competent and courteous professionals.
How do you ensure the safety and cleanliness of the worksite?
Advanced Plumbing & Rooter Service ensures the safety and cleanliness of work sites by implementing meticulous practices. Our technicians like Fernando and Eddie are noted for their professionalism, arriving on time, and completing tasks efficiently while maintaining a clean and organized work area[2]. Moreover, measures such as wearing boot sleeves are part of our routine to protect your home from dirt and debris[1].
We pride ourselves on the expertise of our team, who are not only thorough in their job but also attentive to leaving the site cleaner than before[0]. We invite you to experience our outstanding service and professionalism. Contact us today to ensure a safe and clean environment for all your plumbing needs.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN6MDhLY0ZREAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICz08KcFQ%7CCgwI7ef9sgYQ2NOP0AM%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURUbVBEbnZBRRAB!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDTmPDnvAE%7CCgwImO61sgYQkN3BswM%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNSM2JXbFB3EAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICR3bWlPw%7CCgwIy8jGoQYQoL7FogM%7C?hl=en-USHow do you handle customer complaints?
At Advanced Plumbing & Rooter Service, we handle customer complaints with prompt attention and detail, ensuring transparency and customer satisfaction. We believe in clear communication and providing multiple repair options to our customers, as highlighted by Bobbi Turner, who appreciated our straightforward approach and pressure-free service[0]. Our team, known for its professionalism and expertise, like Vernon and John, will keep you informed at every stage of the repair, ensuring you are confident in our solutions[0]. Your satisfaction is our priority, and we welcome feedback to continually enhance our services. If you have any concerns, please reach out to us directly; we're here to help.
How do you stay up-to-date with industry standards and technology?
Advanced Plumbing & Rooter Service stays current with industry standards and technology through continuous learning and adaptation. Our expert technicians are praised for their professionalism, with reviews highlighting their ability to diagnose and fix issues efficiently, as seen with employees like Eddie and Vernon[0]. We also emphasize the use of sophisticated diagnostic tools, such as cameras to identify pipe issues[1], ensuring our methods align with the latest technological advancements.
Our approach to training and incorporating new technologies is evident in the outcome of our projects, ensuring customer satisfaction and reliable service. Join us in achieving excellence by contacting our team for the most up-to-date plumbing solutions.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURkbjdpT3hBRRAB!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDdn7iOxAE%7CCgwI95T-rgYQwN6f9wI%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHNHFhSk1REAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDG4qaJMQ%7CCgwInoPwjAYQkK-o_gE%7C?hl=en-USHow much do your services cost?
Advanced Plumbing & Rooter Service offers competitive pricing tailored to deliver value and top-notch service. While some customers, like Tim L., have mentioned a higher rate for specific tasks (e.g., $425 for a valve fix)[0], others, like J. Dean, describe the price as very fair, stating it's the best value in the industry[1]. We aim to maintain transparency and fairness by quoting prices before commencing any work, as noted by customers like Slava R.[2]. We strongly recommend contacting us directly for a personalized quote, considering the nature and scope of your specific plumbing needs. Don't hesitate to reach out to us for more detailed pricing and to experience our exceptional service personally!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyanNubzNBRRAB!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgID2jsno3AE%7CCgwI9sKAlAYQqNW8kQE%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtelA3MWJREAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIC-zP71bQ%7CCgwIj97wmgYQiPzD8wI%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyeUphZlRREAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgID2yJafTQ%7CCgwI6fPLkwYQiPuElgM%7C?hl=en-USWhat areas do you serve?
Advanced Plumbing & Rooter Service proudly operates in a broad region to ensure timely and expert service. We cover a multitude of zip codes, primarily serving the cities in Alameda and Contra Costa Counties. However we strive to be the very best in our local community, service Livermore, Dublin, Pleasanton and San Ramon as our primary cities.
With our extensive service area coupled with our commitment to customer satisfaction, as highlighted by reviewers like J Dean, who called us their "absolute GO TO for all plumbing needs"[1], we’re ready to meet diverse plumbing requirements. Our reputation is built on excellence and reliability, ensuring you receive the best service available.
To arrange a visit or inquire further, please contact us directly for swift assistance.
What is your policy on subcontractors?
Whenever we use a subcontractor we always ensure they are both licensed and insured. We keep a current copy of subcontractors insurance on file and we are always named as additionally insured. As Steve P. praised, "If you want the job performed by knowledgeable, excellent technicians, this is the company to choose"[0]. For precise details regarding subcontractor usage, I recommend contacting them directly.
What is your process for handling large or complex projects?
Advanced Plumbing & Rooter Service excels at managing large or complex projects through a detailed and systematic approach. We start with a comprehensive assessment to understand the project's requirements and challenges. Our expert technicians, like Anthony, quickly diagnose problems and present multiple solutions, ensuring transparent communication every step of the way[2].
A phased execution plan is meticulously crafted to ensure seamless project progression, often reflecting thorough diagnosis and repair within a few days[2]. Advanced Plumbing emphasizes superior scheduling, matching skilled technicians like Vernon to each specific project[0].
Customer satisfaction is our utmost priority, with clients like Andrew P. praising our diligence in complex undertakings such as overhauling 80-year-old sewer systems[1].
For a successful plumbing experience, contact Advanced Plumbing & Rooter Service to handle your project efficiently and effectively.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNEXzZlMzVnRRAB!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICD_6e35gE%7CCgwIn7G4sAYQ8LXHqgE%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqOC1fcEtnEAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICj8-_pKg%7CCgwIn6CqsQYQiNv2vAI%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN4d2M3NjN3RRAB!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICxwc763wE%7CCgwIjPSbowYQwJjwyAI%7C?hl=en-USWhat is your service guarantee?
At Advanced Plumbing & Rooter Service, our guarantee is focused on delivering top-notch plumbing solutions with integrity and precision. We ensure that our services are provided by highly skilled technicians who are trained to handle a variety of plumbing tasks efficiently. We pride ourselves on reliability, evident from customer testimonials highlighting timely responses and meticulous work practices. The service guarantee can range from 30 days all the way to Lifetime for our Platinum Club members. As long as the home meets the minimum standards according to the Uniform Plumbing Code, we offer a one year warranty. Warranties that are less than one year usually mean there are code upgrades that still need to happen to ensure the longest success for any repair. For instance, customers consistently express satisfaction with our quick and durable repairs, like J. Dean who noted, "meticulous and expert removal" and praised the value and fairness of our pricing[0]. We always strive to maintain clear communication and leave our job sites spotless, ensuring your utmost satisfaction. Feel free to contact us today to experience unparalleled plumbing service.
What licenses and certifications does your company hold?
Advanced Plumbing & Rooter Service is proudly Diamond Certified, which is a notable credential showcasing our dedication to providing exceptional service and customer satisfaction[0]. We maintain all the necessary licenses and credentials required to do business in California according to the CSLB,. If you need further details on our certifications, please feel free to contact us directly for comprehensive information. We're committed to transparency and ready to assist you with any other inquiries you may have.
What payment methods do you accept?
Advanced Plumbing & Rooter Service accepts cash, checks and also credit card payments; however, please be aware there is a 3% convenience fee for using a credit card. It's essential to communicate your preferred payment method when scheduling an appointment to avoid any surprises[0]. For complete details on all accepted payment methods, it's advisable to contact our office directly, ensuring a streamlined and satisfying transaction experience. If you're ready to book an appointment or have further inquiries, please don't hesitate to reach out.
What services do you offer?
Advanced Plumbing & Rooter Service offers a comprehensive range of plumbing solutions, focusing on both residential and commercial needs. Key services include plumbing repairs, sewer line maintenance, emergency plumbing, drain cleaning, and installations of fixtures like water heaters and garbage disposals. Their technicians are renowned for promptness and professionalism, always ready to provide expert diagnostics and solutions[0].
Customers praise the service for its efficiency and reliability. For instance, J. Dean claims, "Advanced Plumbing is the absolute GO TO for all your plumbing needs and repairs," highlighting punctual arrivals and expert work[0].
Discover more about their exceptional services by contacting Advanced Plumbing & Rooter Service today!
Miscellaneous
How does your company engage with the local community?
Advanced Plumbing & Rooter Service is deeply committed to engaging with the local community. They have built a reputation not only for exceptional plumbing services but also for their responsiveness and community involvement. This includes timely support for local needs, as highlighted by Virginia F., who noted their thorough approach and clear communication[0]. Additionally, their dedication is exemplified by Andrew P., whose community trusted the company to overhaul an extensive plumbing system, expressing gratitude for their diligent work[1].
By making a positive impact through professional service and community trust, Advanced Plumbing & Rooter Service continually reinforces their role as a reliable partner in the community. For personalized plumbing solutions and to experience their stellar service, consider reaching out today.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHX3RfUEZ3EAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDG_t_PFw%7CCgwInKGjsgYQqKmr4QE%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqOC1fcEtnEAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICj8-_pKg%7CCgwIn6CqsQYQiNv2vAI%7C?hl=en-USWhat awards has your company received?
Advanced Plumbing & Rooter Service has proudly received the prestigious Diamond Certification, which stands as a testament to our commitment to excellence and quality. This certification demonstrates our dedication to providing outstanding service, underscoring our position as a leading company in the plumbing industry. Our Diamond Certified status has been mentioned by happy customers such as Bobbi T., who highlights our professionalism and reliable service[0]. We also hold the very sought after Preferred Plumber award as well as our Technician's Seal of Safety with guarantees all our technicians are background checked, drug tested and professionally trained.
If you're looking for a trusted plumbing service, Advanced Plumbing & Rooter Service stands out for its quality and commitment to customer satisfaction. Contact us today to experience our award-winning service!
Customer Experience
Can I provide feedback or reviews on your services?
Absolutely, you can provide feedback or reviews about our services! We highly value customer insights, as they help us continuously improve and provide top-notch plumbing services. Customers like Kim J. have praised our timeliness and quality of work, stating, "If I have any more issues with my plumbing, you will be my first call"[0].
To leave a review, you can visit platforms such as Google Reviews, where your experience will not only assist us but also help potential clients make informed decisions. For further assistance, feel free to contact us directly – we’re eager to hear your thoughts!
Do you offer any customer loyalty programs or incentives?
While I didn't find specific details about customer loyalty programs or incentives in the provided files, Advanced Plumbing & Rooter Service has demonstrated a commitment to excellent customer service and building brand loyalty through exceptional performance. Customers like Kim E. have expressed long-term satisfaction, describing themselves as "loyal customers" due to outstanding service experiences[0].
For more detailed information on available incentives, I recommend reaching out directly to Advanced Plumbing & Rooter Service. They're renowned for their responsiveness and commitment to customer needs, so they'll gladly assist you with any questions regarding loyalty programs.
How can I contact customer support if I have an issue?
To contact customer support at Advanced Plumbing & Rooter Service, simply reach out via phone call, which is the most effective way to obtain prompt assistance and ensure your concerns are addressed swiftly. Customers have praised the responsiveness of the service. For example, Michael K. shared that a technician was available in just 15 minutes[0]. Similarly, Sharene G. highlighted that they received an immediate response, with repairs completed in two hours[1].
We recommend scheduling a call to experience the same level of efficiency and reliability that others have benefited from.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURadGNhUnpnRRAB!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDZtcaRzgE%7CCgwIq4f8qAYQ6KGCqwM%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURleDlpVWJnEAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDex9iUbg%7CCgwIptbHmgYQ6NnDoAI%7C?hl=en-USHow can I track the progress of my service request or project?
To track the progress of your service request or project with Advanced Plumbing & Rooter Service, you can rely on their exceptional communication practices. Positive customer feedback highlights that technicians keep clients informed throughout the process. For instance, Lupe J. appreciated being updated consistently about progress[0]. You might consider contacting their service desk for real-time updates and any inquiries you have related to your specific project. Depending on the nature of your request, expect professionalism as technicians like Fernando offer thorough explanations and address any questions[1]. Feel free to reach out to them to ascertain further details on project milestones and completion.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNGcC1DM1R3EAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICFp-C3Tw%7CCgsI5aKUqgYQ2OP6eQ%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNab2FXdVlnEAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICZoaWuYg%7CCgwIy6j_pwYQ0PDs5wE%7C?hl=en-USHow do you accommodate special service requests?
Advanced Plumbing & Rooter Service excels in accommodating special service requests through a customer-first approach. Our technicians are known for their readiness and adaptability, as evidenced by numerous customer experiences. For instance, Bobbi T. appreciated the team's professionalism in quickly addressing her plumbing issue while offering various repair options that respected her financial limitations[1].
Furthermore, Margo S. noted our team's commitment to solving her problem even outside regular hours, with a technician working late to restore her hot water[0]. This flexibility is a core element of our service, ensuring that each request is met with personalized solutions tailored to individual needs.
Ready to experience our bespoke plumbing services? Contact us today and let us tailor a solution that meets your specific requirements!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNWOTdUeExREAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICV97TxLQ%7CCgsI6IrTqwYQoJmxGg%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR6a1BYTnd3RRAB!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDzkPXNwwE%7CCgsI0eeIswYQ6I-qfA%7C?hl=en-USHow do you handle emergency customer service requests?
We are committed to providing exceptional emergency plumbing services around the clock. Our team is readily available to address urgent needs, ensuring a technician is dispatched almost immediately upon request. This promptness is consistently praised by our customers. For example, Kim C. appreciated how we "came almost immediately" during a plumbing crisis[1]. Additionally, Sharene G. noted that we answered her call right away and had a professional on site within two hours[0]. Our ability to act swiftly and efficiently is a testament to our dedication to customer satisfaction. If you face an emergency plumbing situation, we are just a phone call away, ensuring your issue is resolved with expertise and precision.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURleDlpVWJnEAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDex9iUbg%7CCgwIptbHmgYQ6NnDoAI%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNSM2JXbFB3EAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICR3bWlPw%7CCgwIy8jGoQYQoL7FogM%7C?hl=en-USHow quickly do you respond to customer inquiries or complaints?
Advanced Plumbing & Rooter Service excels in handling customer inquiries and complaints swiftly. Our team values quick response times, often dispatching technicians within two hours of a call. For instance, Sharene G. praised us for responding "right away" and completing repairs fast[1]. Similarly, Darlene W. appreciated our "quick response" during an emergency[0]. These instances highlight our commitment to timeliness and efficiency.
Call us today to experience our prompt and professional service firsthand, ensuring your plumbing issues are resolved without delay.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM1bkwzaEtREAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIC5nL3hKQ%7CCgsIyuObqQYQgOTBeA%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURleDlpVWJnEAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDex9iUbg%7CCgwIptbHmgYQ6NnDoAI%7C?hl=en-USWhat accommodations do you provide for seniors or individuals with mobility restrictions during service visits?
Advanced Plumbing & Rooter Service takes special care to accommodate seniors and individuals with mobility restrictions during service visits. Our technicians are trained to be not only knowledgeable but also considerate of each customer's unique needs. For instance, Eddie & Ajon received praise from a customer, Lu E., for quickly resolving an urgent plumbing issue for their disabled son who relies on a scooter[0].
We ensure clear communication and provide options to tailor our solutions that best suit the customer's requirements. The emphasis on customer satisfaction and comfort is an integral part of our service mission. Whether it's through gentle handling of mobility aid devices or ensuring easy access to necessary areas, we aim to provide a seamless and supportive experience. For any specialized assistance, please reach out to discuss what accommodations may be necessary for your service appointment.
What happens if I am not satisfied with the service provided?
At Advanced Plumbing & Rooter Service, customer satisfaction is of utmost importance. If you are not satisfied with the service provided, you are encouraged to reach out to us. We strive to promptly address any concerns and are committed to resolving issues to the best of our abilities. If for some reason we cannot resolve the issue we do offer a 100% money back guarantee. For instance, when a customer highlighted an unexpected credit card fee, our team apologized and took steps towards improving communication[0]. This commitment to addressing issues emphasizes our dedication to customer care. Don't hesitate to contact us with any concerns for a resolution and to ensure your satisfaction.
What is your process for resolving disputes or service issues?
At Advanced Plumbing & Rooter Service, we address disputes and service issues with a direct and customer-centric approach. Our process starts with prompt communication to quickly understand and assess the issue. As Nick observed, our technicians "kept us well informed on the issue" which leads to swift and appropriate action[2].
We prioritize professionalism and timeliness, as reflected in customer experiences where issues were resolved efficiently and professionally[2][0]. A key aspect of our service is educating customers about potential solutions to ensure they are informed and satisfied with the outcome[1]. Our commitment to resolving disputes effectively often results in high satisfaction rates, making Advanced Plumbing a reliable choice for any plumbing needs[2][3].
For any issues, we encourage reaching out to our team, which is dedicated to providing excellent service and maintaining transparent communication throughout the resolution process.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURIOEpYS1JBEAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDH8JXKRA%7CCgwIoqGHtwYQ-NncxwM%7C?hl=en-US[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURleDlpVWJnEAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDex9iUbg%7CCgwIptbHmgYQ6NnDoAI%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCZy16WktnEAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICBg-zZKg%7CCgsIrevMnQYQ-LLFXA%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNKbDlIVWN3EAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICJl9HUcw%7CCgwIhICcpQYQ8OaTqAE%7C?hl=en-USWhat steps do you take to ensure customer satisfaction?
At Advanced Plumbing & Rooter Service, we prioritize customer satisfaction through several strategic steps. We provide prompt, reliable service, with technicians arriving as quickly as possible to address urgent needs, as demonstrated by Vicky M., who appreciated our on-time and courteous service[3]. Our technicians like Carl and Vernon are known for offering honest solutions and educating our customers, ensuring they feel informed and confident in the services provided[0][1]. Moreover, customer feedback informs our continuous improvement efforts, as reflected in reviews highlighting our professionalism and quality workmanship[2]. We invite you to experience our exceptional service firsthand and see why customers would definitely refer us to friends and family[0].
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUROOF9tRzFRRRAB!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDN8_mG1QE%7CCgwIotXLrQYQuMC7xgE%7C?hl=en-US[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNsdDRpeXdRRRAB!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIClt4iywQE%7CCgwI66GZqwYQuJvuxwE%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN4bk5MZFZnEAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICxnNLdVg%7CCgsIidr5ogYQ0L_0UQ%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR0eGJYVVBnEAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDtxbXUPg%7CCgwIvYaFrgYQ-Jq73wE%7C?hl=en-US
Service Excellence
Are your technicians licensed and insured?
Yes, our technicians at Advanced Plumbing & Rooter Service are fully licensed and insured, ensuring high-quality and reliable service. As highlighted by Nadine G., having a licensed plumber is crucial for trusted repairs[1]. Furthermore, our commitment to professionalism is frequently praised, with Steve P. noting the outstanding skill and knowledge of our staff[0]. Choosing Advanced Plumbing means choosing peace of mind with credentialed professionals at your service. Contact us today for expert plumbing solutions tailored to your needs!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM1dU1xZFFREAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIC5uMqdQQ%7CCgwI9MSTqQYQwNCNxAM%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN1bmRpWHZRRRAB!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICundiXvQE%7CCgwIh-OrlwYQoIibuQI%7C?hl=en-USCan I get an estimated arrival time for my service appointment?
We aim for punctuality with our service appointments, often arriving promptly as highlighted in customer testimonials. For instance, Michael C. mentioned that the technician was on-site within just 15 minutes of calling[1]. Similarly, Jerry O. noted that the technician arrived 15 minutes ahead of schedule[0].
While these instances showcase our commitment to timely arrivals, actual arrival times can vary based on the specific day's schedule and traffic conditions. We strive to provide an estimated time of arrival upon confirming your appointment.
To ensure you get the most accurate estimate for your upcoming service, please contact our office directly. We look forward to providing you with exemplary service.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN4M1BTQ25nRRAB!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICx3PSCngE%7CCgwI3K_6ogYQwPOz8QE%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURadGNhUnpnRRAB!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDZtcaRzgE%7CCgwIq4f8qAYQ6KGCqwM%7C?hl=en-USHow do you ensure that your technicians adhere to professional standards?
At Advanced Plumbing & Rooter Service, we maintain a strict adherence to professional standards through comprehensive training, consistent evaluation, and a customer-first business model. Our technicians, praised for being "very polite and professional" like Vernon, ensure clear communication and expert service[3]. Technicians like Edward are often commended for being "kind and respectful" while effectively resolving issues[0].
Our commitment to professionalism is evident through the experiences shared by our customers, such as Steve who noted Fernando's outstanding skills[2]. We pride ourselves on having a great business model that caters to our customers' needs and keeps their satisfaction at the core of our operations[1]. With a commitment to excellence, we invite you to experience our first-class service by contacting us today.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIMGR5Rm1RRRAB!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICH0dyFmQE%7CCgwI_t7otgYQ6PbAhQE%7C?hl=en-US[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNKbDlIVWN3EAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICJl9HUcw%7CCgwIhICcpQYQ8OaTqAE%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURIOEpYS1JBEAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDH8JXKRA%7CCgwIoqGHtwYQ-NncxwM%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM1dU1xZFFREAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIC5uMqdQQ%7CCgwI9MSTqQYQwNCNxAM%7C?hl=en-USHow do you ensure the quality of your work?
At Advanced Plumbing & Rooter Service, we ensure quality through meticulous professionalism and a customer-focused approach. Our technicians consistently receive high praise for their expertise and dedication, ensuring every customer is satisfied. Shadow K. appreciated technicians who "took a lot of pride in their work" and ensured that the fix met expectations[2]. Similarly, Pasqual L. was impressed by the professional conduct and clear explanations provided before any work commenced[1].
To further enhance our service quality, we encourage transparency and education. We provide upfront pricing and clear communication about repairs, ensuring customers understand the solutions being implemented. Kira E. valued the "honest, straight answers and quality work"[0].
For exceptional plumbing service that emphasizes quality and customer satisfaction, choose Advanced Plumbing & Rooter Service. Contact us today for all your plumbing needs!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUROOF9tRzFRRRAB!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDN8_mG1QE%7CCgwIotXLrQYQuMC7xgE%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNId3ZIVnhnRRAB!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICHwvHVxgE%7CCgwI5MDYtgYQsI-8pQM%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR0eGJYVVBnEAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDtxbXUPg%7CCgwIvYaFrgYQ-Jq73wE%7C?hl=en-USHow do you handle scheduling and appointments?
At Advanced Plumbing & Rooter Service, we ensure scheduling and appointments are handled with seamless efficiency. Our team makes it easy for you to secure an appointment, often with same-day availability, making us a top choice for urgent needs. David Y. praised our service, stating, "Scheduling was easy. Vernon came on time and did neat professional work"[1]. Plus, we provide timely arrival notifications to keep you informed, as Slava R. shared, "Scheduling a time-window was smooth. Arrival notifications were appropriate and useful"[0].
Our punctuality and professional service are consistently acknowledged by clients, ensuring a superior customer experience every time. For speedy and reliable service, book your appointment with us now!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyeUphZlRREAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgID2yJafTQ%7CCgwI6fPLkwYQiPuElgM%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURUcnJlRUVREAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDTrreEEQ%7CCgwI7svJsgYQwMrJhwM%7C?hl=en-USHow do you manage emergency service requests?
At Advanced Plumbing & Rooter Service, we efficiently manage emergency service requests to ensure rapid and effective solutions. We pride ourselves on quick response times, often dispatching a technician on the same day or within an hour of a customer's call[0]. Our team is known for professionalism, quick problem assessment, and meticulous repair work, as highlighted by customers such as Kim C. who noted our immediate response during a major plumbing crisis[1]. For any plumbing emergencies, trust us to provide timely and expert service. Call us today to experience our commitment firsthand!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURleDlpVWJnEAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDex9iUbg%7CCgwIptbHmgYQ6NnDoAI%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNSM2JXbFB3EAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICR3bWlPw%7CCgwIy8jGoQYQoL7FogM%7C?hl=en-USWhat happens if a technician is running late?
If a technician is running late, Advanced Plumbing & Rooter Service takes proactive steps to inform and assist clients promptly. As highlighted by Margo S., the office staff effectively communicates any delays and makes efforts to ensure service delivery even at unconventional hours[0]. Additionally, the company is committed to maintaining strong communication with its customers, ensuring transparency and quick resolution of issues[1].
Such dedication guarantees customer satisfaction and reinforces trust, making Advanced Plumbing your reliable partner for all plumbing solutions. If you experience any delays, rest assured they'll keep you informed and strive to resolve the situation swiftly. For any concerns or appointments, feel free to contact them directly for a seamless service experience.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNWOTdUeExREAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICV97TxLQ%7CCgsI6IrTqwYQoJmxGg%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCZy16WktnEAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICBg-zZKg%7CCgsIrevMnQYQ-LLFXA%7C?hl=en-USWhat is your policy on rescheduling or canceling appointments?
I wasn't able to locate information regarding our policy on rescheduling or canceling appointments within the provided documents. It would be best to directly contact Advanced Plumbing & Rooter Service for detailed and accurate information about our rescheduling and cancellation policies. Please feel free to reach out to us, as our team is always ready to assist with any inquiries you may have.
What kind of training do your employees receive?
At Advanced Plumbing & Rooter Service, our employees receive thorough training focused on technical skills and customer service excellence. We emphasize continuous education, ensuring our team is adept with the latest plumbing techniques and tools. This commitment to training is reflected in customer feedback, such as Ronald T. describing our technicians as "knowledgeable, friendly, thorough, and honest"[0]. Our aim is to maintain the highest standards of professionalism and quality in every job, empowering our employees to deliver exceptional service. For additional information or to experience our service firsthand, contact us today!
What measures do you take to ensure punctuality?
At Advanced Plumbing & Rooter Service, we prioritize punctuality by using a combination of robust scheduling systems and dedicated staff. This ensures our technicians arrive on time and efficiently manage their service calls. Our high standards are consistently praised by our customers. For instance, CJ Faust mentioned how Vernon and Carl "showed up on time" and completed their work as promised[1]. Similarly, Sharene Gonzales appreciated our quick response and professionalism, highlighting our ability to provide same-day service when needed[0].
By leveraging efficient planning and a commitment to customer satisfaction, we guarantee timely service. Contact us to experience our prompt and expert services first-hand!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURleDlpVWJnEAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDex9iUbg%7CCgwIptbHmgYQ6NnDoAI%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMxNDRQa0JnEAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIC144PkBg%7CCgwI3t_SrAYQ-ILcpwM%7C?hl=en-US
Financing
Are there credit requirements for financing your services?
Currently, the information about credit requirements for financing services at Advanced Plumbing & Rooter Service is not available in the provided documents. For precise details regarding financing options, including any credit requirements, it would be best to contact them directly. Feel free to reach out to their customer service team, as they are always eager to assist potential clients with detailed inquiries and ensure you receive the necessary information for your needs.
Are there financing options for emergency HVAC, plumbing, or electrical repairs?
Yes! We offer several different financing options, including Synchrony Financing as well as Green Sky. Both institutions have a variety of options for the homeowner to choose from, making sure you can find a solution that fits your needs. Whatever you choose, be assured that there are never any prepayment penalties. Financing can be applied for directly though our website and the approval is obtained almost immediately. Advanced Plumbing & Rooter Service is also known for offering reasonable and clear pricing, expertly diagnosing issues, and providing fast and efficient service as highlighted by customer experiences[0]. To explore specific financing possibilities, you may contact the company directly, discuss your repair needs, and see how they can assist you financially with their services.
Can I pay off my financing early?
Yes! Our financing offers early pay off with NO pre-payment penalty. Call us for more information.
If further assistance is needed, feel free to get in touch with your financing provider or our customer service team for more specific guidance tailored to your agreement.
Do you offer financing options for HVAC, plumbing, and electrical services?
Advanced Plumbing offers several different financing options, including Synchrony Bank and Green Sky. Finance approvals are usually very quick and easy and can be accessed directly from the company website.
For the most accurate and detailed information, we recommend contacting Advanced Plumbing & Rooter Service directly. They can provide you with the latest details on any financing solutions they may offer to accommodate your needs. Feel free to reach out to them to explore tailored options for your projects.
Do you offer no-interest or deferred payment plans for these services?
There are several options to choose from when financing with Synchrony and Green Sky financing. You get to choose which option is best for you. Several options do include either no interest or, deferred interest up to 18 months. You can expect top-notch service, as numerous customers have testified to their professionalism and quality, like Carl who is praised for his friendly and efficient service[0]. Consider reaching out to learn more about their payment flexibility options.
How do I apply for financing for an HVAC, plumbing, or electrical project?
Financing can be applied for directly on the company website. They currently offer Green Sky as well as Synchrony Bank financing options. The process can also be completed in the field with the technician, or through the office. Financing is easy to apply for and only takes a couple of minutes.
How do I make payments on my financing plan?
Payments on financing will be made directly to the finance company you've chosen. Please see the details that will be provided by the financial institution that you were approved with. We're here to help ensure your payments are managed smoothly. Feel free to reach out!
How long does it take to get approved for financing?
Approval for financing usually happens with several minutes from the time the application is submitted. Approval is based on the applicant's credit score. For precise details on financing approval times, it's best to contact Advanced Plumbing & Rooter Service directly. They can provide you with accurate information tailored to your financing needs.
What are the terms and interest rates for your financing plans?
Terms and conditions for financing as well as options are provided by the finance institutions, like Green Sky and Synchrony. For details we recommend and encourage you to contact our customer service team directly for this information. They can provide you with comprehensive details tailored to your needs. For testimonials, Richard C. mentioned our transparency in explaining processes and charges, which reflects our commitment to clear and open communication[0]. Please reach out to get the specific financial options available for you!
What documentation is required to apply for financing?
It appears that there is no specific documentation found regarding the requirements for applying for financing in the files provided. However, if this information is needed directly from Advanced Plumbing & Rooter Service, I recommend reaching out to them through their contact methods listed on their official website to get precise and detailed information[0].
Value
Are there any hidden fees or charges I should be aware of?
At Advanced Plumbing & Rooter Service, we believe in full transparency when it comes to our pricing. While we strive to ensure our quotes are clear and fair, it's essential to be aware that a 3% credit card convenience fee is charged, which some customers have noted as a concern[0].
Customers appreciate our upfront cost communication, as highlighted by Slava R., who complimented our fair pricing provided before any work commenced[1]. We are committed to maintaining high standards of service with no hidden surprises.
If you have further questions or wish to discuss this matter, feel free to reach out. Let us help you make an informed decision—contact us today!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQxNWJxaU1BEAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgID15bqiMA%7CCgsIyr3xrAYQ2LzxLQ%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyeUphZlRREAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgID2yJafTQ%7CCgwI6fPLkwYQiPuElgM%7C?hl=en-USCan I get a price match if I find a lower quote elsewhere?
Regarding new water heater installations, our BEST VALUE GUARANTEE says you will not be able to find an identical water heater solution (product, service, installation quality, warranties and guarantees) from another company for less, or we'll happily pay you the difference plus a $25 finders fee!
As one satisfied customer, Steve P., pointed out, "If you want a bargain, go some place else. But if you want the job performed by knowledgeable, excellent technicians, this is the company"[0]. This suggests that while Advanced Plumbing & Rooter Service emphasizes quality and professionalism, it's worth inquiring directly about any price matching or competitive pricing they might offer. For further assistance, contacting their customer service for personal advice is highly recommended.
Do you offer free estimates or consultations?
We are so glad you called! Many customers have praised the company for providing clear and upfront quotes before work begins, reflecting a commitment to transparent pricing. For instance, Pasqual L. commented on how the technician explained the process and provided an estimated cost before starting any work[0]. This practice not only helps in setting the right expectations but also builds trust with clients. To schedule your free estimate, contact us today and experience our commitment to quality and transparency firsthand!
Do you provide any incentives or discounts for new customers?
Advanced Plumbing & Rooter Service offers incentives and discounts for new customers to introduce them to our high-quality services. Unfortunately, specific details regarding current promotions were not directly found in the provided files. However, we continually strive to make our services attractive and accessible to new clients by providing competitive promotions and excellent service options. To learn more about any currently available discounts or promotions, I recommend contacting our customer service team directly. They'll be delighted to assist you and provide up-to-date information on offers that can best suit your needs.
How do you balance cost and quality in your services?
At Advanced Plumbing & Rooter Service, we excel in balancing cost and quality by ensuring our services deliver exceptional value without compromising on excellence. For instance, Mike C. shared that our service was professional and of high value, remarking on the reasonable costs involved[1]. According to our statistics, 134 reviewers rated our quality of work highly in the past year[2]. This demonstrates our commitment to high standards. Furthermore, we are transparent with pricing, always explaining costs upfront as corroborated by James P., enhancing trust and understanding[0].
To experience the perfect synergy of cost and quality, contact us today and let our experts handle your plumbing needs.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURoeTVUOWVnEAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDhy5T9eg%7CCgwI3PbSoAYQkNLk9AE%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURIOEpYS1JBEAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDH8JXKRA%7CCgwIoqGHtwYQ-NncxwM%7C?hl=en-USHow do you ensure that customers get the best value for their money?
Ensuring you receive the best value for your money is at the core of Advanced Plumbing & Rooter Service. Our approach involves offering meticulous, expert service at fair and transparent pricing. For instance, one of our satisfied customers, J. Dean, praised our team for providing "the best value and service in the industry" by restoring plumbing systems efficiently and affordably[2].
Additionally, nearly 185 reviewers highly rate their overall experience with us, emphasizing quality service, punctuality, and professionalism[1]. Our commitment to excellent customer service is echoed by Mike C., who appreciated our reasonable costs and high service value[0].
Choose us for a service that combines expertise, fair pricing, and exceptional customer satisfaction. Contact Advanced Plumbing & Rooter Service today!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURIOEpYS1JBEAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDH8JXKRA%7CCgwIoqGHtwYQ-NncxwM%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtelA3MWJREAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIC-zP71bQ%7CCgwIj97wmgYQiPzD8wI%7C?hl=en-USHow do your services compare to competitors in terms of value?
Advanced Plumbing & Rooter Service offers unbeatable value compared to competitors, as our loyal customer base frequently highlights. With exceptional service rated highly by 185 reviewers in the past year, we ensure a remarkable blend of quality and affordability[0]. Our commitment to punctuality and professionalism, praised by over 100 satisfied clients, guarantees timely and expert solutions[0].
J Dean, a satisfied client, emphasized our "very fair price" and affirmed that Advanced Plumbing provides "the best value and service in the industry"[1]. Moreover, our keen attention to detail and commitment to quality has been applauded by Steve B., who described our service as "efficient and affordable"[2].
Choosing Advanced Plumbing & Rooter Service means opting for top-tier craftsmanship and customer satisfaction. Reach out today to experience the difference that sets us above the rest!
[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtelA3MWJREAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIC-zP71bQ%7CCgwIj97wmgYQiPzD8wI%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURubU9yM0NREAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDnmOr3CQ%7CCgwI18z2twYQ6Nmn0AM%7C?hl=en-GBWhat kind of warranty or guarantee do you provide on your services?
Advanced Plumbing & Rooter Service proudly provides a comprehensive one-year warranty on our services, offering our customers peace of mind and trust in our high-quality work. The guarantee ensures confidence in our repairs, as highlighted by Ravi, who appreciated the reliable service and year-long warranty offered alongside timely and expert plumbing solutions[0]. If you’re looking for dependable plumbing services backed by solid warranties, please get in touch with us today to learn more about how we can assist you.
What makes your company a trusted provider in the industry?
Advanced Plumbing & Rooter Service stands as a trusted provider in the industry due to its consistent delivery of high-quality service, evident from numerous glowing customer reviews. As J. Dean noted, the company is the "absolute GO TO for all your plumbing needs," thanks to their promptness and expert solutions[1]. Additionally, the statistics reveal that 185 reviewers rated their overall experience as excellent in the past year, emphasizing reliability and professionalism[0]. Andrew P. echoed this trust, acknowledging the team's "incredible hard work" and ability to handle complex projects with detailed communication throughout[2].
Experience the unparalleled service and attention to detail by contacting Advanced Plumbing & Rooter Service for your plumbing needs today!
[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtelA3MWJREAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIC-zP71bQ%7CCgwIj97wmgYQiPzD8wI%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqOC1fcEtnEAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICj8-_pKg%7CCgwIn6CqsQYQiNv2vAI%7C?hl=en-USWhat makes your services worth the price?
Our services are designed to offer exceptional value that justifies their cost. At Advanced Plumbing & Rooter Service, we provide highly professional, knowledgeable, and prompt service that ensures long-lasting solutions to plumbing issues[2]. Customers consistently highlight the superior quality of our work, with phrases like "best value and service in the industry" from J. Dean, who praised our team's meticulous and expert service at a fair price[1].
Additionally, our commitment to quality is reflected in the peace of mind and satisfaction expressed by customers like Aloha O. Kona, who appreciated the reasonable pricing and thorough job execution[3]. Each service is a testament to our dedication to customer satisfaction, proving our services are worth every penny. We invite you to experience the top-tier professionalism and excellence noted by Steve P., who emphasized our team's skill and expertise[0].
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM1dU1xZFFREAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIC5uMqdQQ%7CCgwI9MSTqQYQwNCNxAM%7C?hl=en-US[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtd0lHWW53RRAB!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICmwIGYnwE%7CCgsI4efkjQYQ4I3iBA%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtelA3MWJREAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIC-zP71bQ%7CCgwIj97wmgYQiPzD8wI%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURubU9yM0NREAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDnmOr3CQ%7CCgwI18z2twYQ6Nmn0AM%7C?hl=en-GB
Loyalty Program
Can I combine loyalty rewards with other promotions or discounts?
The information regarding combining loyalty rewards with other promotions or discounts for Advanced Plumbing & Rooter Service wasn't explicitly found in the provided documents. For the most accurate and detailed answer, it would be best to directly contact the business or check their official policies on their website.
Meanwhile, rest assured that Advanced Plumbing & Rooter Service is renowned for its excellent customer service and trusted expertise, as echoed by numerous customer reviews. For example, Donna D. praised the business for its "excellent staff and service techs," highlighting over five years of brand loyalty[0]. To explore potential savings and combinations of offers, contacting their customer service might provide you with personalized options.
Do loyalty program benefits apply to all types of services?
The benefits of our loyalty program indeed apply across a wide range of services offered by Advanced Plumbing & Rooter Service. However, please note that specific terms and conditions may vary by service type. Our loyalty program is designed to provide exceptional value to our clients, enhancing the satisfaction and longevity of our relationships.
Our brand loyalty is highly rated by 129 reviewers, indicating the trust and consistent high-quality service we deliver[0]. Customers have praised the seamless experience they've enjoyed across different services. For instance, Rick N. mentioned his satisfaction with the service and expressed his willingness to use our services again[1].
For further details, I recommend contacting our team directly, who can provide specific information tailored to your needs. Feel free to reach out anytime!
Do you offer a loyalty program for repeat customers?
Many of the repeat customers choose to become Platinum Club members because of all the benefits associated with membership. Advanced Plumbing & Rooter Service has demonstrated a strong commitment to its repeat customers through excellent service, as reflected in multiple positive reviews. For instance, Eric H. highlighted their professionalism and clear explanations, emphasizing brand loyalty[0]. If you require additional details about specific loyalty benefits, I recommend contacting Advanced Plumbing & Rooter Service directly for the most accurate information.
Do you offer special events or bonuses for loyalty program members?
Lifetime Platinum Club memberships are exclusive to Advanced Plumbing customers and offer a variety of benefits. including discounts on plumbing services,, priority scheduling and even Lifetime warranties.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR4aWRXRVl3EAE!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgIDxidWEYw%7CCgwI15OTpAYQsPOqlQI%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN4NXZHRnlBRRAB!2m1!1s0x0:0x8a72cf43491a70dc!3m1!1s2@1:CIHM0ogKEICAgICx5vGFyAE%7CCgwI1ZCPowYQkP6R7AI%7C?hl=en-USHow do I sign up for your loyalty program?
Platinum memberships can be applied for on the company website, or with the technician. It is a very easy process to get started and the rewards are huge club members. For instance, Yvette D. noted that we are “always very easy and professional to work with” and praised our timely service[0].
We invite you to call or visit us to learn more about the exclusive benefits and savings offered through our loyalty program. Thank you for your interest, and we look forward to assisting you with any plumbing needs!
How does your loyalty program work?
Customers can choose to sign up the Lifetime Platinum Club membership with offers many benefits. Benefits include discounts on plumbing services, priority scheduling, extended and Lifetime warranties. They would be happy to provide you with all the relevant information and any benefits you might enjoy as a part of their community.
What benefits do I get from your loyalty program?
Our loyalty program at Advanced Plumbing & Rooter Service is designed to reward our valued customers with exceptional benefits. As a member, you can enjoy priority scheduling, ensuring that your plumbing concerns are addressed at your convenience. Additionally, members are eligible for exclusive discounts on a range of services, providing tangible savings on your plumbing needs.
Moreover, our loyalty program fosters a sense of community, where customers like Kim E. express high satisfaction with the education and service received[0]. In fact, 129 reviewers have rated our brand loyalty highly, highlighting the trust and assurance our services offer[1].
Join our loyalty program today to take advantage of these remarkable benefits and experience service excellence. For more details, contact us directly for personalized assistance.